Refund policy

Returns

You may request a return within 7 days of receiving your order, provided that the product:

Is unused and in its original condition

Is in the original packaging, with tags and accessories included

Has not been damaged, altered, or washed

Is accompanied by proof of purchase or order details

Certain products may not be eligible for return due to their nature, hygiene requirements, or other applicable restrictions.

Damaged or Incorrect Products

Please contact us as soon as possible if you receive:

A damaged product

A defective product

The wrong product

A missing item from your order

Please provide your order number and clear photos/videos of the issue so that we can review your request and provide an appropriate solution.

Refunds

Once we receive and inspect the returned product, we will notify you about the status of your refund.

If your return is approved, the refund will be processed to your original payment method. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Return Shipping

Customers may be responsible for return shipping costs unless the product was received damaged, defective, or incorrect.

Original shipping charges may be non-refundable unless required by applicable law.

Exchanges

If you would like to exchange a product, please contact us within 7 days of delivery. Exchanges are subject to product availability.